Overview
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Quality Analyst jobs for experienced:
Looking for Quality Auditor or Analyst
Job Description:
Meet daily with Team leaders/Supervisor and teammates to review previous day quality results.
Good and expertise knowledge in RCM, Denials, and AR process.
Highlight potential issues in the operations to management
Work closely with new hires, anyone new to a process, or having difficulty with errors to ensure quality work delivery in the future
Trending errors to determine training opportunities
May provide small group or one-on-one training/cross-training
Develop recommendations for corrective action based on quality issues
Maintain current knowledge of billing requirements and system practices and recommend new procedures
Must be able to meet established production and quality standards.
Maintain and track accuracy rates for all customers
Key Skills:
Excellent fluency in English - Proficiency & Comprehension (spoken and written)
Prior experience in Travel Industry/Process
Relevant industry experience in Quality management
Responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned.
Oversee and manage performance and service quality to guarantee customer satisfaction
Should have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
Experience: 1 to 4 years of experience
Qualification: Any Basic Degree
Salary: From 18K
Job Type: Full Time, Permanent Job.
Shift: Day Shift
Location: Chennai
We are currently looking for immediate joiners.
Interested Candidates can give a call to the HR for the further Details.
With Regards,
HR-95005and74819
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