HIRING Bilingual Coordinator Administrators & Customer Service Representatives in Worcester, MA.

Administrative Coordinators:

·         Schedule: 8:00am-5:00pm (Monday-Friday)

Job Duties & Requirements:

·         Answer multi line phone system. Transfer calls and take detailed messages

·         Greet applicants and walk in traffic

·         Data entry of all applications

·         Process I-9's and E-verifies

·         Implement and maintain filing system

·         Maintain an availability list to support recruiting efforts

·         Scan/Print/Fax as needed

·         MUST be bilingual in Spanish/English

·         Previous staffing experience a plus but not required

·         MUST have previous administrative/reception experience

·         MUST have experience using multi line phone system

·         MUST have experience with MS office

Customer Service Representatives:

·         Schedule: 1st shift Monday-Friday 

Job Duties & Requirements:

·         Data entry order processing

·         Ability to work with high volume of emails.

·         Verbal and written communication with customers regarding pricing and quantity discrepancies.

·         Reviews submitted pricing, validates and enters the promos.

·         Knowledge of inventory control

·         Interact with multiple departments and all levels of management.

·         Warehouse personnel regarding order mis-shipments and lot revisions

·         Sales force regarding pricing, return authorizations, inventory, customer complaints, etc.

·         Interact with other facilities regarding orders, return authorizations, inventory, etc.

·         Bill and send invoices based on customer’s guidelines.

·         Ability to multitask and work in a fast-paced environment.

·         MUST have previous pricing experience

·         Must be highly analytical

·         Excellent phone skills

·         Excellent math skills