Overview
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HIRING Bilingual Coordinator Administrators & Customer Service Representatives in Worcester, MA.
Administrative Coordinators:
· Schedule: 8:00am-5:00pm (Monday-Friday)
Job Duties & Requirements:
· Answer multi line phone system. Transfer calls and take detailed messages
· Greet applicants and walk in traffic
· Data entry of all applications
· Process I-9's and E-verifies
· Implement and maintain filing system
· Maintain an availability list to support recruiting efforts
· Scan/Print/Fax as needed
· MUST be bilingual in Spanish/English
· Previous staffing experience a plus but not required
· MUST have previous administrative/reception experience
· MUST have experience using multi line phone system
· MUST have experience with MS office
Customer Service Representatives:
· Schedule: 1st shift Monday-Friday
Job Duties & Requirements:
· Data entry order processing
· Ability to work with high volume of emails.
· Verbal and written communication with customers regarding pricing and quantity discrepancies.
· Reviews submitted pricing, validates and enters the promos.
· Knowledge of inventory control
· Interact with multiple departments and all levels of management.
· Warehouse personnel regarding order mis-shipments and lot revisions
· Sales force regarding pricing, return authorizations, inventory, customer complaints, etc.
· Interact with other facilities regarding orders, return authorizations, inventory, etc.
· Bill and send invoices based on customer’s guidelines.
· Ability to multitask and work in a fast-paced environment.
· MUST have previous pricing experience
· Must be highly analytical
· Excellent phone skills
· Excellent math skills
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